Privacy Policy

Last Updated: December 2024

1. Introduction

Ojo Coaching Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us when you:

  • Book a tennis lesson through our website
  • Contact us via email or phone
  • Fill out forms on our website

This information may include:

  • Name
  • Email address
  • Phone number
  • Payment information (processed securely through Stripe)
  • Tennis experience level and goals

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your lesson bookings
  • Communicate with you about your lessons
  • Send you booking confirmations and updates
  • Respond to your inquiries and requests
  • Improve our website and services
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe) and email delivery (Netlify Forms).
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.

5. Payment Processing

All payment information is processed securely through Stripe. We do not store your full credit card details on our servers. Stripe's privacy policy governs the collection and use of your payment information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability

To exercise these rights, please contact us at tobi@ojocoachingacademy.com

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

Our services are available to individuals of all ages, including children under 13. If you are booking a lesson for a child, you represent that you have the authority to provide their information and consent to this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: tobi@ojocoachingacademy.com
  • Phone: (619) 981-5772
  • Address: Colina Del Sol Park, 5319 Orange Avenue, San Diego, CA 92115